Cookie Policy
Necessary cookies run the product. Analytics cookies are optional and never load on the customer cancellation flow.
Cancelbox, Inc. · Questions: legal@cancelbox.co
1. What cookies are
Cookies are small text files stored on your device. We also use similar local storage for the same purposes. This policy covers the Cancelbox marketing site and dashboard. The hosted cancellation page at /c/ uses only what is required to complete that session and does not show an analytics banner or load PostHog.
2. Cookies we use
| Name | Category | Purpose | Duration |
|---|---|---|---|
| holdway_session | Necessary | Keeps you signed in to the Cancelbox dashboard. | 30 days |
| holdway_consent | Necessary | Stores your cookie preference so we do not ask on every page. | 12 months |
| Supabase auth cookies | Necessary | Authenticates workspace members when Supabase Auth is enabled. | Session / rotating |
| PostHog cookies | Analytics | Measures product usage inside Cancelbox. Never used on the customer cancellation flow. | Up to 12 months |
3. Your choices
You can accept all cookies or keep necessary cookies only. You can change that later here or in your browser. Blocking necessary cookies will sign you out.
Cookie preferences